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India’s largest IT services firm will combine its retail domain experience and multi-horizon cloud transformation framework to help clients accelerate their growth and transformation journeys using the industry-specific Microsoft Cloud for Retail. 

Microsoft Cloud for Retail brings together various Microsoft technologies, linked by a common data model to connect experiences across the end-to-end shopper journey with integrated and intelligent capabilities.

 TCS’ large global team of Microsoft-certified specialists will help clients harness the power of AI, automation, and cloud to provide greater visibility and control of data, uncover deep insights, design dynamic personalised experiences, and drive growth.

TCS will also use its Pace Ports, a global network of co-innovation hubs that bring together a collaborative ecosystem of startups, technology partners, and academia.

TCS’ growing list of retail client successes, built on Microsoft’s technology includes The Walgreens Boots Alliance, and UK-based retailers Marks & Spencer and Sainsbury’s. TCS’ Microsoft Business Unit works with customers worldwide to accelerate their multi-horizon cloud transformation journeys.

“Retailers that make better use of customer data and insights are able to respond faster to changing consumer needs and adapt to the rapidly evolving market,” said Shankar Narayanan, Business Group Head, Retail Cluster, TCS. “This expanded collaboration will help our retail clients accelerate their transformation agenda with Microsoft Cloud for Retail and allow them to achieve greater responsiveness, adaptability and purpose-led growth.”

We are pleased to welcome TCS as a Microsoft Cloud for Retail partner. Together we will deliver innovative solutions to help retailers address their most pressing challenges, drive resilience and realise growth,” said Shelley Bransten, Corporate Vice President, WW Retail & Consumer Goods Industries, Microsoft.

The retail segment is one of the fastest adopters of digital transformation solutions as brick-and-mortar retailers increasingly turn to IT service providers in order to create a digital presence and compete with online retailers.